Shipping Policy


At Nexora, we strive to provide a reliable, fast, and convenient delivery experience.


Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays).

After your order is processed, a confirmation email will be sent to you.


Shipping Times

Delivery time varies by location:

Standard Shipping: 5-10 business days

In some cases, delays may occur due to high volume, customs, or the shipping carrier.


Order Tracking

Every order includes a tracking number.

Tracking details will be sent to your email after the order is shipped.

It may take up to 48 hours for data to be updated in the system.


Shipping Cost

Shipping cost is calculated at checkout (if applicable).

Free shipping promotions may be offered occasionally.


Delays and Responsibility

Nexora is not responsible for delays caused by:

Customs processes

Shipping carrier delays

Incorrect shipping details provided by the customer


Incorrect Address

Please ensure the address entered is correct.
In the case of an incorrect address, we cannot guarantee delivery or a refund.


Undelivered Packages

If the package is marked as delivered but not received, please contact us and we will assist in investigating with the shipping carrier.


Contact Us

For any questions regarding shipping:

📧 support@nexora.com